CRM Health Score
Composite diagnostic for Quillstone Software
61
out of 100
Grade C-34th percentile
-4 pts over 90 days
Weighted dimensions
Weighted sum: 60.9 → 61
Reporting Integrityweight 20%
49Forecast is inflated by duplicate deals and most losses carry no reason code.
Data Qualityweight 25%
57Migration duplicates and unnormalized picklists undermine segmentation.
Pipeline Hygieneweight 25%
61A quarter of open pipeline has no scheduled next step.
Automation Healthweight 15%
70Workflow sprawl with overlapping enrollment and missing suppression.
Adoption & Processweight 15%
74Reps log activity consistently; process gaps are structural, not behavioral.
Pipeline at risk
$11.2M
233 distinct deals carry ≥1 issue
Forecast overstatement
$2.42M
Duplicate deals double-counted in weighted pipeline
Annual recoverable
$1.9–3.1M
Conservative recovery-rate model, see methodology
